Privacy Policy
Matan Wireless LLC website is owned by Matan Wireless LLC, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Matan Wireless LLC, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Matan Wireless LLC website.We take care of your personal data and undertake to guarantee its confidentiality and security.
For Our SIM card Polic All in One Agreement
Policy, Privacy, Non-Disclosure Agreement (NDA), Non-Compete Clause NCC Agreement
The Agreement starts when a Bulk Buyer Customer starts using our SIM Card.
Service Life: The period for which services are requested to activate your account.
DATA
Unlimited Data Plans: Data usage in our SIM cards are for GPS Tracking purposes ONLY and must maintain pre set allotment of 300 mb of data per year per SIM for yearly plan or $25/MB data per SIM per month for month to month plan as part of your Service. Overage per MB Rate is $1.50/MB
Payment:
We accept major credit cards, Checks, Bank Deposit, Paypal, Venmo and Cashapp
Returned Check Fee is $50 per Check.
Prohibited Uses: Your Data Plan is intended for GPS Tracking use only, no voice, Fraudulence or connection with a criminal offense is prohibited, and If Matan Wireless LLC reasonably suspects that you have failed to comply with any of these provisions of this agreements then Matan Wireless LLC shall have the right to fully suspend your SIM card and your access to our Service and terminate this Agreement without notice.
Return: We Honor 30 Days return policy with 15% Restocking fees for our SIM card and GPS devices.
We don't honor return for all of our DIGITAL products.
Suspension
We can, without notice, suspend or terminate any Service at any time for the following reasons. For example, we can suspend or terminate any Service for the following:
Failure to pay an invoice for applicable charges associated with our servicesHarassing/threatening/abusing/offending our employees or agents
Providing false or inaccurate information
Interfering with our operations
Using/suspicion of using Services in any manner restricted by or inconsistent with the Agreement
Breaching, failing to follow, or abusing the Agreement
Modifying a SIM from its manufacturer specifications
Initials ------------
Lost SIM card and LIABILITY
Matan Wireless LLC does not accept any liability and damage caused by the delivery company, performance and use of the Products and Services other than as stated in this Agreement and are not responsible for damage or loss or inconvenience incurred by you or the mailing delivery company, damage, loss or inconvenience incurred by you or resulting from the involvement of a third party, including governmental, judicial and administrative bodies.
In the event your SIM Card is lost or stolen, or you believe your SIM Card is being used in a fraudulent or improper manner by another person, you must promptly contact the Customer Services Department so we will be able to block the use of your SIM Card for safety purposes. If you fail to promptly contact the Customer Services Department, you will be liable for all Charges relating to the use of the SIM Card until you do notify us, regardless of whether the Charges were incurred by you or someone else.
We are not responsible for damage or loss or inconvenience incurred by you and that results from any accident caused by the use of any destruction while driving any moving objects.
TO THE EXTENT ALLOWED BY LAW, Matan Wireless LLC LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS YOU MAY HAVE AGAINST US IS LIMITED TO EXACT REFUND OR REBATE OF THE PRORATED MONTHLY/YEARLY OR OTHER CHARGES YOU PAID US FOR THE APPLICABLE SERVICES. YOU AGREE WE ARE NOT LIABLE FOR PROBLEMS CAUSED BY YOU OR A THIRD PARTY. EXCEPT TO THE EXTENT PROHIBITED BY LAW, ALL CLAIMS MUST BE BROUGHT WITHIN A MONTH OF THE DATE THE CLAIM ARISES.
Disputes are any claims or controversies against each other related in any way to or arising out of in any way our Services or the Agreement, including, but not limited to, coverage, billing services and practices, policies, contract practices (including enforceability), service claims, privacy, or advertising, even if it arises after Services have been terminated. Disputes include claims that you bring against our employees or other representatives or that we bring against you. It also includes but is not limited to claims related in any way to or arising out of in any way any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.
If either party wants to initiate a claim to arbitrate a Dispute, each agrees to send written notice to the other providing a description of the dispute, a description of previous efforts to resolve the dispute, relevant documents and supporting information, and the proposed resolution.
Notice to Customer will be sent to the mailing address of record in the Account, or if none, by phone, text message or email, and notice to us will be sent to our Legal Department,
We each agree to make attempts to resolve the dispute prior to filing a claim for arbitration. If we each cannot resolve the dispute within Thirty (30) days of receipt of the notice to arbitrate, then we each may submit the dispute to formal arbitration.
All questions of dispute is subject to arbitration only and you can not sue Matan Wireless LLC and participate in any other parties suing us or take to court for whatever reason.
If you have a complaint about the Products or Services you should contact our Customer Service Department Initials ------------
Arbitration Agreement
By agreeing to our policy, you agree that you are required to resolve any claim that you may have against us on an individual basis in arbitration, as set forth in this Arbitration Agreement. This will preclude you from bringing any class, collective, or representative action against Matan Wireless LLC and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against Matan Wireless LLC by someone else.The arbitration will be administered by any third party which both parties feel comfortable but NOT to any Government entity.You are responsible solely for any Fee to pay for filing, administrative and arbitrator fees.
If the damage is less than $100 Then Matan Wireless LLC is responsible.
Delivery Time US: 3-7 business days and Europe: 7-20 Business day
(NDA) Confidential Information. For the purposes of this Agreement, "Confidential Information"
Include all information or material with commercial value or other utility in the business
in which Matan Wireless LLC is engaged, after Receiving party receives any information and trade secrets from Matan Wireless LLC agrees NOT to contact directly or indirectly from the business source and suppliers for Matan Wireless LLC,
(NCC) Obligations of Receiving Party. Receiving Party should hold and maintain the Confidential Information in strictest confidence for the sole and exclusive benefit of the Matan Wireless LLC, Receiving Party should carefully restrict access to Confidential Information to employees, contractors, and third parties as is reasonably. Also you agree that:
Not to Compete with Matan Wireless LLC in this same business type anywhere in Northern America and South America Markets.
This agreement will expire 5 years from the signature date.
For Our Consultant Policy:
We use third party to do: Webdesign, App design, Hosting, E-mails,Private Network deployment and Training.
We should follow their policy and Matan Wireless LLC is not responsible whatsoever happen but to help.
Waiver. The failure to exercise any right provided in this Agreement shall not be a waiver of prior or subsequent rights. This Agreement and each party's obligations shall be binding on the representatives, assigns, and successors of such party. Each party has signed this Agreement through its authorized representative.
Matan Wireless LLC :---------------------------
By: ____________________ Authorized Officer:_______________
Printed Name:----------------------------- Printed Name: __________
Title: OWNER Title: -------------------
Dated: _________________ Dated: _________________